Due to the nature of our products, we do not accept returns. As these are perishable goods, if an order has been sent in error or damaged in transit, it is down to the customer’s discretion to dispose of this.
Candy Daze does not offer direct refunds, we offer a credit to the customer which can be used on the website. If we have made an error, we will issue a direct refund to the customer’s payment method within 30 days of being notified.
Clearpay lends you a fixed amount of credit so you can pay for your purchase over 4 instalments, due every 2 weeks. Ensure you can make repayments on time. You must be 18+ and a permanent UK resident (excl Channel Islands). Clearpay charges a £6 late fee for each late instalment and a further £6 if it’s still unpaid 7 days later. Late fees are capped at £6 for orders under £24 and the lower of £24 or 25% of the order value for orders over £24. Missed payments may affect your ability to use Clearpay in the future and your details may be passed onto a debt collection agency working on Clearpay’s behalf. Clearpay is credit that is not regulated by the Financial Conduct Authority. T&Cs and other eligibility criteria apply at clearpay.co.uk/terms
Candy Daze UK. Unit 4, Ashfield Road, Ashfield House, Doncaster, South Yorkshire, DN4 8TR
